Privacy Policy

Privacy & Data Protection Policy

Welcome to Book Your Training, operated by BRIGHTPATH GLOBAL LIMITED ("Book Your Training", "we", "our", or "us"). Protecting your personal information is important to us. This Privacy Policy outlines how we collect, process, store, and safeguard your data when you access our website, communicate with us, or use any of our support services.

Book Your Training operates as an independent support and guidance provider. We are not associated, endorsed, or affiliated with CSCS, CITB, CPCS, NPORS, any government organisation, or official certification authority. Our services focus solely on customer support, application assistance, and booking guidance.

If you have questions regarding this policy or the handling of your personal information, please contact us at: support@bookyourtraining.com

We recommend reviewing this Privacy Policy together with our Terms & Conditions available at: https://www.bookyourtraining.com/term-conditions .

By continuing to use our website and services, you acknowledge and agree to the practices described within this policy. If you do not accept these terms, please discontinue use of our website and services.

Definitions & Interpretation

The following terms are used throughout this Privacy Policy:

Personal Data	Any information provided by users that can directly or indirectly identify an individual.
Privacy Legislation	Includes UK GDPR, GDPR, the Data Protection Act 2018, and any related laws or amendments.
GDPR	The General Data Protection Regulation governing the processing of personal data.
Book Your Training	The trading platform operated by BRIGHTPATH GLOBAL LIMITED acting as the data controller.
User / Visitor	Any individual who accesses, browses, or uses this website and related services.
Website	https://bookyourtraining.com and all associated pages, content, and subdomains.

General Interpretation:

Words in singular form include plural meanings where applicable.
The term “including” should be interpreted as “including without limitation”.
Section headings are included for convenience and do not affect interpretation.

Application of This Policy

This Privacy Policy applies exclusively to information collected through Book Your Training and our website. It does not apply to external websites, third-party platforms, or services linked from our website. BRIGHTPATH GLOBAL LIMITED remains responsible for the processing of data collected under this policy.

Information We May Collect

Depending on the service requested, we may collect:

Name, date of birth, telephone number, and email address
Residential address and employment-related information
National Insurance details where required for specific services
Payment and transaction-related information
Technical information including IP address, browser type, device details, and website analytics

Methods of Data Collection

Information may be collected through:

Online forms, bookings, emails, telephone calls, and live chat enquiries
Cookies, analytics tools, and automated website technologies
Authorised third parties such as training providers or certification bodies where applicable

Purpose of Processing Information

We use collected information to:

Deliver requested services and process bookings efficiently
Communicate important updates, confirmations, and customer support responses
Maintain records for operational and legal compliance purposes
Improve website functionality and user experience
Provide marketing communications where consent has been granted

Protection of Your Information

We implement industry-standard security measures including SSL encryption, secure hosting environments, controlled access procedures, and technical safeguards designed to protect personal information from unauthorised access, misuse, or disclosure.

Your Privacy Rights

Subject to applicable data protection laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of information where legally permissible
Withdraw consent for specific processing activities
Object to or restrict certain forms of data processing
Request transfer of your personal data to another provider

To exercise any of these rights, please contact: support@bookyourtraining.com

Governing Law

This Privacy Policy shall be governed and interpreted in accordance with the laws of England and Wales. Any disputes arising from this policy shall fall under the exclusive jurisdiction of the courts of England and Wales.

Changes to This Policy

We reserve the right to amend or update this Privacy Policy at any time. Any revisions will be published on this page, and continued use of our website after updates constitutes acceptance of the revised policy.

Independent Service Notice

Book Your Training is an independent support and information service. We are not connected with, endorsed by, or acting on behalf of CSCS, CITB, CPCS, NPORS, any government body, or official card issuing organisation. Our role is limited to providing assistance, guidance, and customer support services.